For over 30 years, Mark has been a part of the excellent service provided by B & W. As a second-generation business owner; he takes pride in running a family company that’s focused on the needs of local customers. As a NATE-certified technician, Mark offers true expert service, and he attends continuing education to stay current on the top tools, techniques, and technologies in his trade.

Elaine Eberhart keeps track of the finances and has been an integral part of the B & W team for over 20 years. Her duties regularly expand to include caring for our valued customers and helping the rest of our awesome staff around the office. After business hours, Elaine enjoys sitting poolside, gardening and quality time spent with her family.

As a more recent addition to our office staff, Emma has been helping the family business for four years and counting. When she’s with us, she devotes her time to marketing and customer service. When she’s not with us, she attends U of I in Champaign, IL – working toward a degree in accounting and finance.

With over 35 years of HVAC experience, Jim is one of our most experienced technicians and has been with our company for over 27 years.  With his wealth of experience, he’s sure to uncover the solutions to even the toughest of HVAC problems. Off the job, Jim enjoys time with kids and grandkids, gardens with his wife, and pursues his passion for carpentry.

Gordon also possesses a wealth of experience in the heating and cooling industry. With over 25 years in the field, he’s been helping fulfill our promise of excellent service for over 12 years. When he’s not solving your heating and cooling problems, he pursues interests such as guns, coins, hunting and enjoying the outdoors.

Shawn is an expert HVAC technician that’s been working in the industry for over 15 years and is an invaluable member of the staff here at B & W. From a small problem to a big catastrophe, Shawn has the knowledge needed to get the job done. Outside of work, Shawn enjoying family time and the great outdoors.

One of our newest employees, Mike has been with us for over a year and is working towards his HVAC degree from Southwestern Illinois College. Mike has made great strides mastering his craft and brings a youthful excitement to our service team. Outside of work and school, Mike loves to ride four-wheelers and spend time with his family.

A student at Southern Illinois University Edwardsville, Joel is pursuing his degree in mechanical engineering.  While he’s only worked as a tech for five years, Joel has been around the business from a young age, giving him a great command of HVAC systems and repairs. When he’s not helping our customers, he enjoys being with his family and just about anything outdoors!